These terms are issued by Hamtin Investments Ltd (“Hamtin Investments”) and are effective from February 1st, 2021. They cover the use of our websites – www.ubfreeusa.com, us.ubfreewine.com, and hk.ubfreewine.com. Service includes visits to our sites, purchases on our sites, participation in our database, and promotions. These terms of use apply to you when you use our websites. Please read these terms carefully – if you need to refer to them again, customers can access them from the link at the bottom of any page of our website.

About Us

If you wish to contact us please:

Email: hello@ubfreewine.com

Monday – Friday 9 am – 4.30 pm

We will respond to all queries as soon as possible.

ContentWhile we endeavor to supply accurate information on this site, errors and omissions may occur. Hamtin Investments Ltd (“Hamtin Investments”) does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation, or omission, whether negligent or otherwise, contained on this site. You are solely responsible for your actions in reliance on the content on or accessed through this site.

Hamtin Investments reserves the right to make changes to the content on this site at any time and without notice.

Hamtin Investments makes no warranties with the merchantability, fitness for purpose, freedom from computer virus, accuracy, or availability of this website or any other web site.

  1. Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an email to confirm that we have received and accepted your order, which indicates that a contract has been made between us. We will take payment from you when we accept your order. In the unlikely event that the goods are no longer available, we will refund your payment to the account it originated from and advise that the goods are no longer available.

An order is placed on our website by adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and entering payment information, and submitting your order. The final step consists of a confirmation page with full details of your order, which you can print as a receipt. We will also email you with confirmation of your order.

We reserve the right to refuse or cancel any orders that we believe, solely by our judgment, to be placed for commercial purposes, e.g., any reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our judgment, to have been placed fraudulently.

We reserve the right to limit the number of an item customers can purchase in a single transaction.

  1. Payment options

We currently accept the following credit cards: Visa | MasterCard | American Express | Pay Pal | Google Pay | Apple Pay

  1. Pricing

All prices listed on www.ubfreewine.com are in US and HK dollars. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you before processing your order. Online and in-store pricing may differ.

  1. Delivery and Delivery Charges

At this time, we deliver to the USA and Hong Kong addresses only - Please email us for International requests.

The goods become the recipient’s property and responsibility once they have been delivered. If goods are lost or damaged in transit, please contact us within seven business days at hello@ubfreewine.com. We will use this delivery information to claim our delivery company. We will offer you the choice of a replacement or a full refund once we have received confirmation from our courier company that the delivery was not successful.

  1. Delivery Period

We endeavor to ensure that orders will be dispatched within one business day of the order being placed. USA placed orders will arrive 1-3 days after dispatch, although please allow longer delivery to rural addresses. International deliveries can take up to 2 weeks. Hong Kong placed orders will arrive 1-3 days after dispatch. You will receive an email that confirms that your order has been dispatched.

  1. Returns

Please visit the Returns page for full details on the returns process.

  1. Accessing our service

Besides connecting to the UBfree website by HTTP requests using a web browser, you may not gain access to UBfree website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on UBfree websites. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

  1. Disclaimer

Our websites are intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive emails from us.

While we endeavor to supply accurate information on this site, errors and omissions may occur. Hamtin Investments does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation, or omission, whether negligent or otherwise, contained on this site. You are solely responsible for your actions in reliance on the content on or accessed through this site.

For all intents and purposes, products for sale on this site may help with your allergy; however, please be aware that individual results may vary.

Hamtin Investments reserves the right to make changes to the content on this site at any time and without notice.

  1. Intellectual Property

UBfree NZ Limited owns all copyright and other intellectual property on this site. Everything on this site, unless otherwise stated, is copyright.

UBfree NZ Limited welcomes the use of this site for personal use, non-commercial use, research, or study – provided that the user acknowledges all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties or commercial purposes any portion of this site without the express permission of UBfree.

  1. Links

Please note that although this site has some hyperlinks to other third-party websites, these sites have not been prepared by UBfree and are not under the control of UBfree. The links are only provided as a convenience and do not imply that UBfree endorses, checks, or approves of the third-party site. UBfree is not responsible for the privacy principles or content of these third-party sites. UBfree is not responsible for the availability of any of these links.

  1. Jurisdiction

This website is governed by and is to be interpreted in accordance with Hong Kong and USA laws.

  1. Changes to this Agreement

UBfree reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.